Frequently Asked Questions

What's the difference between Software Usage and Full Service?

Software Usage is designed for airports that already have drones and want to perform PAPI measurements themselves using our professional software to generate ICAO-compliant protocols. Full Service provides everything - our certified drone operators, equipment, and expertise come to your airport to perform the complete inspection service.

Who should choose the Software Usage option?

The Software Usage option is ideal for airports that already have drone capabilities, licensed operators, and want to perform PAPI measurements in-house. This gives you the flexibility to measure whenever needed while maintaining full ICAO compliance for regulatory reporting.

What exactly is included in the Full Service pricing?

Full Service includes our professional crew with licensed drone operators, all necessary equipment, complete PAPI system inspection with all measurements (angular verification, intensity distribution, color chromaticity, position verification), comprehensive ICAO-compliant reporting, and same-day digital reports. Single runway (both sides): €2,000. Two runways (all 4 sides): €3,500.

How long does a Full Service inspection take?

The actual drone measurement flight typically takes under 20 minutes per runway. Data processing and report generation is completed the same day, with comprehensive reports delivered within hours of completing the inspection.

Do you have coverage worldwide for Full Service?

We operate through a network of certified professionals with drone licenses and PAPI measurement experience. Coverage varies by region - contact us to confirm availability in your location and get a detailed quote.

Are the reports accepted by civil aviation authorities?

Yes, our reports are formatted to meet ICAO Doc 9157 Part 4 specifications and are designed for submission to civil aviation authorities. We provide all necessary documentation for regulatory compliance and audits.

What if my PAPI lights need calibration?

Our inspection report includes precise calibration recommendations with exact angular corrections needed for any units outside tolerance. The physical calibration work would be performed by your maintenance team or contractor - we provide the measurement data and adjustment instructions.

How often should PAPI lights be inspected?

ICAO and most civil aviation authorities recommend annual PAPI inspection and calibration verification. More frequent inspections may be required after maintenance work, extreme weather events, or if operational issues are reported.

Can inspections be done during airport operations?

Yes, with proper coordination with air traffic control, our drone can operate safely between aircraft movements. The drone can land in a designated safe zone within 20-30 seconds when instructed, minimizing disruption to normal operations.

What does the training include?

Our comprehensive training program covers complete system operation, flight planning, data collection, data processing and analysis, report generation and interpretation, equipment maintenance procedures, and troubleshooting. Training typically takes 2-3 days depending on your team's experience level.

Is online training as effective as on-site training?

Yes, from our experience, online training can be highly efficient. We use screen sharing, live demonstrations, and interactive sessions to ensure thorough understanding. Many of our clients prefer online training as it eliminates travel time and costs while still providing comprehensive instruction.

What are the additional costs for on-site training?

For on-site training, you would cover travel costs (flights, accommodation, and meals) for our training team in addition to the base training fee of €1,000. Online training includes everything in the base price with no additional costs.

Do you provide training materials and documentation?

Yes, all training participants receive comprehensive training materials including operation manuals, procedure guides, troubleshooting documentation, and access to video tutorials. You'll also receive ongoing technical support after the training is complete.